Refund Policy
Last updated: September 29, 2026
We want you to feel completely safe buying from us. That is why every purchase from Bedrock Atlas LLC comes with a money-back guarantee. The guarantee period is stated on each product page and at checkout, and it is never shorter than 7 days. If a product page does not state a period, a 30-day guarantee applies.
Simple version: if within the guarantee period of your purchase you feel the materials are not right for you, just send us an email. We refund 100% of what you paid, with no questions asked.
How to request a refund
Write to contact@bedrockatlasllc.com from the email address you used at checkout, or use any channel listed on our Contact page. To help us find your order quickly, include:
- the email address used in the purchase;
- the name of the product, if you remember it;
- the approximate purchase date.
You do not need to explain why. A single line saying you would like a refund is enough.
How long it takes
We answer support emails Monday to Friday, 9 AM to 6 PM ET, and process approved refunds within 2 business days of your request. The money always goes back to the original payment method: card payments go back to the same card, and wallet payments go back to the same wallet.
After we process it, the time for the amount to appear on your statement depends on your bank or payment provider, usually 5 to 10 business days for cards and faster for digital wallets.
Digital products and downloads
Our products are digital and delivered immediately. Having opened, viewed or downloaded the materials does not cancel your right to a refund within the guarantee period. That is the whole point of the guarantee: you can try the content before deciding.
Purchases with more than one item
Some checkouts offer optional complementary products, presented separately with their own price before payment. Each item can be refunded individually. If you would like a refund for only one of them, just tell us which one.
Please talk to us first
If anything went wrong, in most cases we can solve it in minutes: a lost access email, a link that did not open, the wrong product, or a charge you did not recognize. Writing to contact@bedrockatlasllc.com is always faster than opening a dispute with your bank or payment provider, and we will refund you either way if that is what you want.
After the guarantee period
Requests made after the guarantee period are no longer covered by the automatic guarantee, but we still read every message. If you had a genuine problem with your purchase, write to us and we will look for a fair solution.